Drove significant business impact by leading a 17-person data team, migrating a 4PB data lake to Google Cloud for enhanced performance, and implementing real-time analytics with anomaly detection, resulting in substantial reductions in processing time and error detection. Additionally, built infrastructure to seamlessly integrate data insights directly into the user experience, driving engagement and product value.

Built a central analytics platform to enhance data reliability and accessibility, while developing comprehensive training programs to empower distributed analytics teams at Dropbox. Led internal consulting and data literacy initiatives to drive data-informed strategies across business verticals.

Improved customer acquisition and retention by aligning product and marketing strategies through customer journey analysis, and built a data-driven customer journey model for enhanced targeting and conversion.

Established internal software as an industry standard through a targeted Go-To-Market strategy and ensured product roadmap alignment with business goals via strategic partnerships. Successfully translated user needs into actionable product development.

Delivered full-stack solutions that improved user engagement and streamlined internal recruiting processes through automation and optimized data management, demonstrating a focus on both user experience and operational efficiency.

Led a data architecture redesign for enhanced reporting, championed data-driven decision-making through improved internal systems, and developed machine learning algorithms to personalize student learning pathways.